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 What is the Muziton? 
 How to activate the Muziton Service? 
 How to use the Muziton Service? 

FAQ
Question: How can I switch the tariff plan?
Answer:

Any rate plan change implies the proportional allocation of the monthly fee and of the number of minutes and SMSes included in the subscription, depending on the number of days a given rate plan was used in one bill cycle. So, for the old rate plan this change will lead to the allocation of a proportional numer of minutes and SMSes and of the monthly fee corresponding with the number of days that have passed since the last bill was issued to the date of the change. After the rate plan change the minutes, the SMSes and monthly fee will be allocated proportional with the number of days between the date of the rateplan change and that of the next bill cycle. You must also know that when you change your tariff plan all the benefits of your old tariff plan will become unavailable.
If you have a COSMOTE rate plan and you decide to change to a higher subscription that better suits your needs you can do it at any moment, but you must know that the minutes from old rate plan and from the new rate plan it will allocate proportional with number of days. If you decide to change to a lower subscription you can do it only after 8 months from the initial activation as a COSMOTE subscriber or after 4 months from your previous subscription change. The change is made without additional fees. You can request the change of your rate plan at any COSMOTE shop, commercial partner shop or to one of our Customer Care service consultants.

 

 

What is the Muziton?


Welcome to the Muziton Service!

You may select music for your callers to enjoy while waiting, regardless whether you are a subscriber or a cartela COSMOTE user!

Muziton Service allows you to select a tune (Muziton) that callers will listen instead of the  standard network tone, Muziton can be selected on any handset type.

Muzitones are either excerpts of  popular songs or sounds that are included in the Muzitones Gallery. Muzitones can be assigned to one, several or all callers.

The Muzitones Gallery includes a large number of tunes (titles), grouped in national and international genres, that can be selected based to yours and the caller’s preferences.  Moreover, various Muzitones may be assigned for each caller or callers groups. 

While waiting, callers can listen to their favorite song, the latest hits, a celebrity snippet or silly sound effects!

Muziton Service is subject to Terms and Conditions. Please read this section carefully, because the usage of the service implies unconditional acceptance.

Terms and Conditions

Customer Care Department:  1234 (from your COSMOTE phone) or (021)404.1234 and 0766.12.1234 (from any other network)
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