Cartela MTV Mobile does not include initial credit. In order to activate it, all you have to do is to recharge at least 5 euro credit, either by using scratch cards, by electronic recharge or direct recharge.
To bring you closer to our best offers, on the Cartela MTV Mobile we have activated for you the coolest extra-option depending on the recharge value you chose in order to activate the SIM card.
If you want the credit back to activate another extra-option or to get access to other services than the ones included in the extra-option, you can send a free SMS to 123(available only for Romania) with the text “CREDIT” within 24 hours from the SIM card activation. You will receive the credit back if you did not consume out of the benefits included in the extra-option or you did not activate another offer on the account. Cosmote will return the extra-option value in your credit account.
Now the coolest extra-option that will be activated for you depending on the recharge value you chose in order to activate the SIM card is:
- MTV Mobile extra-option for the 5.5 euro credit recharge. For details about the benefits click here;
When you activate the Cartela MTV Mobile with a 7 euro recharge:
- you will have activated the MTV Mobile extra-option with unlimited communication (calls and SMS-es) within the MTV Mobile community, 150 national and international minutes/national SMS’s, 150 minutes/SMS’s in Cosmote/minutes Romtelecom fix, 150 MB mobile data traffic and free access to MTV Under The Thumb application;
- 5.5 euro will be deducted, the extra-option price, out of the 7 euro recharged in order to activate the SIM card;
- on the account you will have the benefits of the MTV Mobile extra-option and 1.5 euro credit left after the price of the extra-option is deducted out of the recharge value.
Once you have activated Cartela MTV Mobile, you will have access to any of the following recharge methods available for Cartela Cosmote users: scratch cards, electronic recharge, direct recharge, recharge from postpaid, recharge with minutes or from street ATM recharge.
The validity is offered for a period of 2 months, enabling you to initiate and receive calls and messages, as well as utilize any other Cosmote service, provided that you choose to activate Cartela MTV Mobile by recharging between 5 and 10 euro. The validity period is followed by an 11 months grace period, when you can receive calls but you can only call free numbers (e.g.*100# or 1234) and the emergency number – 112.
If there is any unconsumed credit when entering grace period, this credit will be kept on your account for the first 30 days (of grace period). If you recharge within this interval, the new recharged credit will be cumulated with the existing one and you will receive access to utilizing it.
Within the grace period, if you recharge your account by either utilizing a scratch card, an e-voucher or by direct recharge, the validity period is directly linked to the recharge value. The higher the recharge value, the longer the validity period of your account will be. If you do not recharge your credit during the grace period, Cartela MTV Mobile will be automatically disconnected from the network.
MTV Mobile Cartela activation
MTV Mobile Cartela connects you to COSMOTE network simply following the next steps:
- Make sure that your phone battery is full;
- Insert the SIM card into your handset and switch on the phone by pressing ON/OFF button for a couple of seconds;
- Type in your PIN 1 code number, written on the backside of your SIM card, and press OK;
- A notification will be displayed on your handset screen indicating that your PIN code has been accepted, after that COSMOTE network will be identified;
- Your connection to the COSMOTE network is completed; now, in order to activate Cartela MTV Mobile, you have to recharge your account, by using the secret code previously purchased; in order to do so, you can dial *100# or 1234 (or you can type, directly on your mobile phone: *135*secret code# and then press Yes/ SEND);
- Once the recharge confirmation message is received, you will be able to dial any number you wish and use the entire service portfolio that COSMOTE has to offer!
The PIN 1 code ensures your card security; therefore, we recommend you to change the initial PIN 1 code with a 4 digit secret code, known only by you. You shall need this code whenever you switch on your handset. If you enter the wrong PIN 1 code for 3 times consecutively, the SIM card will be instantly blocked. In order to unblock the SIM card you will have to enter the PUK 1 code written on the backside of your SIM card. In case you lose the security codes, please call Customer Care Service at 404 1234.
You have access to all recharge methods that are available for Cartela COSMOTE, under identical terms (available values, validity/ grace). For details, click here.
You need to know that the standard recharge bonus for recharges higher than 4 euro credit (50 on-net minutes + 50 on-net SMS-es) will be consumed to any numbers part of the COSMOTE network.
MTV Mobile Cartela tariffs
Standard tariffs that apply to MTV Mobile Cartela can be found here.
As a MTV Mobile user, you will have access only to dedicated promotional offers only (for details, click here).
By using MTV Mobile Cartela, you will have access to all COSMOTE services, under identical terms (for details, click here).
Moreover, you benefit from the international and roaming services activated by default, for free, once the SIM card is activated. Cartela COSMOTE standard tariffs apply (for details, click here).
You can migrate at any time to Cartela Cosmote by calling free of charge 1234 or *100#. You can always migrate back to MTV Mobile Cartela. Each migration is done for a 3 euro fee.
After the migration you will have access to the promotional offer of Cartela Cosmote and you will be benefit from the standard tariffs for Cartela Cosmote. You will lose access to the promotional offer available for Cartela MTV Mobile, the free access to the MTV Under The Thumb application, any benefits from active extraoptions on the account and their history. You will keep the following benefits: the credit available in the account, recharge bonuses, Connect Mobile extraoption and the recurrence, mobile applications (Radar Me, Mireo, etc.) and their recurrence.
If you use a Cosmote Cartela and wish to migrate to MTV Mobile Cartela powered by Cosmote you will lose access to the promotional offer available for Cosmote Cartela, the benefits from active extraoption and their history as well as the bonus credit received monthly or at recharge (if the case). You will keep the following benefits: the credit in the account, recharge bonus, Connect Mobile extraoption and the recurrence, mobile applications (Radar Me, Mireo, etc.) and their recurrence and will benefit from the standard tariffs at MTV Mobile Cartela.
Frog Cartela user? You can migrate free of charge to MTV Mobile Cartela as well as to Cosmote Cartela. After you migrate you will not be able to go back to Frog Cartela.
After the migration you will keep the credit in the account, recharge bonus, Connect Mobile extraoption and the recurrence, mobile applications (Radar Me, Mireo, etc.) and their recurrence. You will lose the possibility to use free of charge the Web’N’Walk service, access to the Frog promotional offer and the possibility to go back to the Frog Cartela, benefits included in the extraoption and their history, bonus credit received monthly or at recharge (if available). You will benefit from standard tariffs available at MTV Mobile or Cosmote Cartela and will have access to the promotional offers available for each type of Cartela where you migrated.
As a MTV Mobile user you will have access to all self care channels currently available for cartela COSMOTE.
Moreover, we have created, for MTV Mobile users only, a free of charge service where you can find out whether a certain phone number belongs to the MTV Mobile community. You can choose one of the following alternatives:
- free of charge call to 777 or *777#
- free of charge SMS containing the number in question, sent to 777 (07XX XXX XXX).